AIQ is a part of Track Data Corporation (NASD symbol TRAC) www.trackdata.com

FAQ's

Technical Issues


 
What is the latest version?

TradingExpert Pro 7.0 is the latest version.

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What are Upgrades/Service Packs?

Upgrades/Service Packs are released periodically by AIQ to add enhancements and new features to the product and to correct outstanding issues in the program. AIQ recommends that you install upgrades/service packs as they are released. Please go to www.aiqsystems.com/TradingExpertup.htm for the latest version.

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Where do I get the latest version?

The current version is available at www.aiqsystems.com/TradingExpertup.htm

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How do I install the Upgrades/Service Packs?

Go to www.aiqsystems.com/TradingExpertup.htm and follow the installation instructions.

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How do I know what version I have installed?

Open the TradingExpert Main Menu, the version will be listed on the toolbar. Or, click on help, about.

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How do I know what is new?

Enhancement information can be found at www.aiqsystems.com/TESindex70.htm

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The Install from the Web button does not appear, what do I do?

If you do not already have the InstallFromTheWeb Client, download the Client installer file now and double-click it to have the Client automatically install on your system. After the Client installation is complete, click here to enable the blue InstallFromTheWeb Install button.

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The Install from the Web will not complete, how can I get the upgrade?

Click here to download a self-extracting exe for the 7.0 upgrade (approx 5MB in size). Save the file to a temporary location on your local hard drive. Once download is complete, locate the downloaded file (the file name is 70upgrade.exe) using Windows Explorer and double click on the file. Follow the on screen instructions to install the upgrade.

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