trading software

Data Retieval Support

FAQ's


Technical Issues


Yes, in Data Retrieval Options, place a check in "Process Splits and dividends" and also in "Process distributions". Then when the data service sends the information the program will automatically adjust the pricing.

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You should wait until 8:30 EST, before updating your database.

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This could mean your computer date or time are incorrect.

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You are not entitled to data service, please e-mail UKsales@trackdata.com to setup your service

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In Data Retrieval Options, click on selected ticker and enter the symbol. Then, click on Reload History. Enter the dates of the bad data, click on start update. Once the data has process the bad data should be overwritten with corrected data.

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Open Data Manager, click on Utilities, choose Delete Non-Trading stocks.

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Open Data Manager, click on Utilities, choose Rebuild Master Ticker List.

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