Support index

Home page

Add-on products

Educational products

Data Plans

FAQs about Data Retrieval

Data Retrieval technical issues

Internet & comm setup	The communication setup for internet has several choices for remote access service, which should I use? Will the 3rd party Winsock automatically perform updates and dial my internet provider?	Clicking on network setup in Data Retrieval options does not work. Launching AIQ data retrieval, receive message aiqcom32 caused a GPF in aiqcom32.exe. Unable to use the internet to connect to the data service with America On Line
General issues	What is the best time of day to run the end of day download?	I signed up for the myTrack data servcice for TradingExpert Pro (upgrading from a prior version of TradingExpert), but my Dial\Data end of day download keeps saying invalid user ID

Alerts |  Charts |  Data Manager |  Data Retrieval  | Data Transfer Utility
Expert Desgn Studio |  Fundamentals |  Market Charts  | Matchmaker  | myTrack
Option Manager |  Profit Manager |  Quotes  | Reports |  System Messages
Third party software | AIQ related sites | Known issues | Update to AIQ list files
Installation and getting started | Support Index | Service packs